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UX Program Manager, AI (Part-Time)

Google Inc.

This is a Contract position in Charleston, WV posted April 7, 2022.

Minimum qualifications: Bachelor’s degree or equivalent practical experience.

Experience with program management within design or UX organizations.

Experience with UX design, user research, and/or user-centered development tools and processes.

Preferred qualifications: 5 years of experience in the UX industry.

Knowledge of project management software.

Ability to work across organizational boundaries to define, manage, and prioritize work.

Ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization.

Excellent communication, presentation, and analytical skills.

About the job At Google, we follow a simple but vital premise: “Focus on the user and all else will follow.” UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products.

The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design.

We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users.

You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines.

You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.

Artificial Intelligence User Experience is focused on augmented intelligence and relationships between people and technology.

We partner with Research and Machine Intelligence teams to bring our machine intelligence to products/services that help improve people’s lives.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love.

We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design.

Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity.

We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities.

Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.” Responsibilities Provide leadership and operational excellence across UX teams to deliver the highest level of trust-building and strategic counsel through all project interactions.

Utilize your understanding of the UX craft, methodologies, and/or analytics to build programs that scale across teams and allow UXers to do their best work.

Act as a representative for UX in cross-functional collaborations with Engineering and Product Management teams by connecting all groups and making sure interdependencies are planned for and understood.

Identify team needs with regards to process, tools, documentation, and asset management by driving required changes to make sure UX user are working at optimum efficiency.

Lead and collaborate with UX team leadership in key project decision-making, and orchestrate successful delivery for multiple UX related projects simultaneously.