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HVAC Service Manager

H.E. Neumann Company

This is a Full-time position in Triadelphia, WV posted September 22, 2022.

H.E. Neumann Company, located Wheeling, WV, has an exciting opportunity for an experienced HVAC Service Manager to lead our service team!

Our ideal candidate will inspire, lead, coach, and manage our team members in a positive way. They will focus on driving company goals, provide technical assistant to our field technicians, and provide high quality customer service to drive business forward in a positive manner.

*Responsibilities: *

– Lead with a culture of safety; conduct regular training for field and supervisory personnel, consult when difficult or unusual site challenges arise, and investigate/report all work-related incidents.

– Motivate, train, and support field team members to provide maximum productivity. Develop and implement training programs to improve technical skills. Promote technical capabilities to be consistent and held to a high standard.

– Ensure proper staffing, training, tools, test equipment, systems and procedures are in place to allow staff to complete all work in a cost-effective and high-quality manner.

– Promptly address customer concerns to ensure resolution and maintain long-term relationships.

– Promote professionalism and pride to attract new technicians. Ensure our company image is at its highest standard by maintaining consistent inspections; vehicles (washed and repairs provided), manpower appearances (uniforms) are within acceptable guidelines.

*Experience, Skills, and Ability: *

– 10+ years of commercial HVAC service experience to support a strong technical knowledge of installing and servicing commercial HVAC equipment

– Great communication skills

– Ability to hold yourself and the team accountable on performance goals

– Strong relationship building skills

– Strong organizational skills

– Working knowledge of Microsoft Office (Outlook, Word, Excel)

Job Type: Full-time

Pay: $40.00 – $50.00 per hour

* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
* 8 hour shift

Ability to commute/relocate:
* Triadelphia, WV 26059: Reliably commute or planning to relocate before starting work (Required)

* HVAC: 10 years (Preferred)

Work Location: One location