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Business Process Manager

Abbtech Professional Resources

This is a Full-time position in Morgantown, WV posted January 15, 2022.

Business Process Development Analyst.

Location: Atlanta, Pittsburgh, Cincinnati or Morgantown

Clearance: Public Trust

The candidate must have a strong background in IT process development, user story development, familiarity with the System Development Lifecycle, software change management practices and an ability to work with and support various working groups that are responsible for dictating the vision and future state of HR information technology processes.


  • Quickly understanding the business issues and data challenges of the client’s organization and use them to drive requirements gathering, documentation and business analysis.
  • Supporting the client through early problem detection, idea generation, developing creative solution, and advising on industry “best practices”.
  • Facilitating working group meetings, developing and presenting high fidelity mockups, and eliciting business requirements from conversations with stakeholders.
  • Guiding software development activities by facilitating daily and weekly status meetings, making decisions on priorities and preferences, and continuously gathering user feedback as new features and functionalities are developed.
  • Providing technical support for the current system by troubleshooting user issues and providing user training and guidance, as needed.
  • Conducting and facilitating user acceptance testing as new features and functionality are released into the production and test environments.
  • Continuously evaluating and improving the team’s software development processes based on agile principles, namely Scrum.
  • Tracking and adjusting functional and technical requirements (user stories), timelines, and resources for multiple efforts simultaneously.
  • Designing analytical approaches, conducting analysis, and evaluating organizational policy and plans.
  • Conducts and reviews organizational systems and implementations, develops strategic plans and human capital improvement initiatives as well as in other functional areas.
  • Develop business process mappings to design, refine and implement standardized, repeatable and compliant best practices
  • Implements strategic initiatives, recommendations on organization improvement strategies and measures and evaluates performance and results.

Required Skills

  • Previous experience analyzing business processes of Federal information systems.
  • Previous experience with Federal shared service centers.
  • Experience with following User-centric design principles (User Experience/User Interface)
  • Experience working with enterprise systems containing sensitive information
  • Experience implementing and applying governance principles
  • Experience applying agile methodologies to programs and projects outside of the traditional SDLC
  • Certified Scrum Master or Certified Scrum Product Owner

Qualifications & Education

  • Bachelor’s degree in Computer Science, Information Technology degree or equivalent
  • 8+ years of experience as Business analyst
  • 10+ years of IT work experience
  • Ability to pass and maintain a Government background check

ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans

Job Requirements:

  • Recommend business process improvement opportunities
  • Coordinate process improvement project activities
  • Lead business process reengineering teams mapping enterprise-level business processes
  • Conducting business process analysis and design
  • Improve business processes through best practice process improvement methodologies
  • Perform business process analysis and problem-solving analysis of complex business processes
  • Facilitate business process improvement work sessions
  • Maintain or improve business process performance
  • Define new process improvement opportunities
  • Experienced in business process design
  • Improve the current business process
  • Coordinate changes to business processes
  • Promote the business process analysis disciplines
  • Assist management with process analysis and implementation of new processes
  • Providing process development expertise to support business process design and documentation of related business requirements necessary to support the process
  • Improve end-to-end business processes
  • Incorporate technology to improve business processes
  • Capture process and identify improvement opportunities
  • Communicate opportunities for process improvement
  • Identify and recommend business process improvement opportunities